#AG JEANS REVIEWS PLUS#

(Try Paige Denim.The thing about finding the perfect pair of jeans isn't that it's impossible. we as the customer, suffer in the process unfortunately. Quality going downhill and a lack of 'making things right' (no returns or exchanges) is a sign they are desperate for business numbers. disposable fashion you have to buy again next year. Upon doing some research we find many of these designer brands have shifted their manufacturing to a cheaper form of oversees labor or division, and we all know what happens when a company does that. Lately we noticed the stitching and overall 'feel' of the clothing is almost akin to something we'd get at Target or Kohl's. we have items from then that just lasted so long (henleys and t shirts, and three pairs of jeans) and they are still in excellent condition. I noticed the quality in some items is not the same as it was say, three years ago. Some of their product seemed to be 'streamlined' and made elsewhere (perhaps in the 'fast fashion' manufacturing plants?) Other than that you cannot go wrong w/ AG quality. But again, the brand is some of the most gorgeous products and denim you can find and customer service is top notch (don't get mad at the messengers) Possibly look to Nordstrom for your AG needs if you are unsure of product fit since at least Nordstrom the return policies are looser. They understand how 'online only' shopping can be dicey for many and since we are relying on that these days, it's always a gamble. They (e commerce customer service agents) hope to change the policies and loosen up the reigns from corporate on the final sale items. The customer service is outstanding and responsive and have been nothing but gracious to us and apologetic. This is not the 'customer service agent's doing, this is the company itself and their higher ups. Make sure it fits and it's to your liking because everything seems to be 'final sale' in certain aspects of the website. Be VERY careful of what you purchase here. We have been loyal customers of this brand for many years (since the beginning) Fast forward to these modern times where everything goes on sale but nothing is returnable. Never buying from this shop again, I don't care about the quality, there are many good quality clothing stores in the world, but one with Shoddy practices is off my list Made absolutely no sense to me and it took me over four months to get my refund. I re-contacted customer service and they kept harassing me and asking for photos of some label, I sent them all the photos of all the labels that were on the clothing and then they said oh OK thank you we will send you a return label to send this back to us again.

#AG JEANS REVIEWS PLUS#

When were they going to bring this up with me or were they just happily going to keep 500+ dollars plus all the clothing for themselves? They finally sent it back to me and the entire box was torn apart and the clothing was falling out. When it finally struck me, I checked and saw no refund so I contacted the customer service, only to be told that there was some issue with the labels on my return and so they could not except the return.

I returned the jeans I bought and did not hear back anything for a whole month, by which time I had forgotten to check for the refund of this return. They seem to try every trick in the book to not return your money. I have bought jeans from their website and experience extremely shoddy customer service in terms of returns. Take this into consideration and don't shop there.īelow: email confirmation I received while being on the call See critical reviews Reviews (7)īelow: email confirmation I received while being on the call I am very disappointed, because I loved this brand for what they make. I now call almost three weeks after my initial purchase to dispute the charge once again, and they still didn't offer me a refund or any type if accommodations, and sent me the gift card during the call, pretending like it was already sent prior.

The person told me that they would send the gift card to him again and never did. They told me they don't do refunds on gift cards which isn't indicated anywhere on their terms and conditions, nor anywhere on the website. At this point, I wanted a refund since it was January and past Christmas, and the gift was never sent. Finally, after over a week, I got a hold of a customer service person. I continuously called the company, spent long periods of time just waiting on the line, even hours without answer. I bought an online gift card for my father for Christmas, that was never sent to him. The worst customer service experience I've ever had.

Ag jeans reviews